Terms of Service

These Terms of Service ("Terms") govern your access to and use of Euphania ("Service"), provided by Aktis SL ("we", "us", "our"), a company incorporated in Andorra. By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

• Service — the Euphania software-as-a-service platform, including the website at euphania.com, the web application, APIs, and related services.
• Customer or you — the individual or legal entity that has agreed to these Terms.
• Customer Data — any data, content, or information that you or your end users submit to, or that the Service collects on your behalf from, third-party platforms connected by you (such as Shopify).
• Subscription — the paid plan you choose (Starter, Growth, Pro, or Enterprise).

2. The Service

Euphania provides tools to audit e-commerce product catalogues, detect quality issues, generate AI-powered content suggestions, and publish approved changes to connected platforms. The Service is delivered on a subscription basis and accessed via a web browser.

We may update, modify, or improve the Service at any time. We will not materially reduce the functionality of paid Subscriptions without notice.

3. Account registration

To use the Service you must connect at least one supported e-commerce platform store. By connecting, you authorize us to access the data specified during the OAuth authorization flow. You are responsible for maintaining the security of your account credentials and for all activity under your account.

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the entity you represent.

4. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law.
• Attempt to reverse-engineer, decompile, or otherwise extract the source code of the Service.
• Circumvent, disable, or interfere with security features of the Service.
• Use the Service to generate content that is defamatory, infringing, deceptive, or that violates the rights of third parties.
• Resell, sublicense, or redistribute the Service without written authorization (white-label agreements are available on Pro and Enterprise plans).
• Use automated scripts to create multiple free-tier accounts.

5. Subscriptions, billing, and taxes

Paid Subscriptions are billed in advance on a monthly basis. Prices are in Euros and exclude applicable taxes (VAT, sales tax, etc.), which will be added where legally required and remitted by our Merchant of Record.

Subscriptions renew automatically at the end of each billing period. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.

We offer a 14-day satisfaction guarantee on your first paid Subscription. If you are not satisfied, email us within 14 days of your first charge and we will refund that first month in full. After this period, payments are non-refundable except where required by law.

6. AI-generated content

The Service uses third-party artificial intelligence models (currently Anthropic's Claude) to generate content suggestions. You acknowledge that:

• AI-generated content is provisional and requires your review before publication.
• We do not guarantee the accuracy, originality, or fitness for purpose of any AI-generated content.
• You are solely responsible for the content you approve and publish to your connected stores.
• Euphania does not transfer ownership of AI-generated content; ownership follows the terms of the underlying AI provider. In practice, content you approve and publish becomes part of your store and you are free to use it as your own.

7. Customer Data and privacy

You retain all rights in Customer Data. You grant us a limited, non-exclusive license to process Customer Data solely for the purpose of providing and improving the Service.

We do not use Customer Data to train artificial intelligence models. Our data handling practices are described in our Privacy Policy and Data Processing Agreement.

8. Connected third-party platforms

The Service interoperates with third-party platforms such as Shopify. Your relationship with those platforms is governed by their own terms. We are not responsible for their availability, pricing, or policies.

9. Intellectual property

The Service, including its software, design, and branding, is owned by Aktis SL and protected by international copyright and trademark law. Except for the limited license to use the Service granted herein, no rights are transferred to you.

We may use your company name and logo to identify you as a customer on our website and in marketing materials, unless you opt out by writing to info@aktisandorra.com.

10. Warranties and disclaimers

We provide the Service on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or secure against unauthorized access.

11. Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising out of or related to these Terms will not exceed the greater of (a) the amount you paid us in the twelve months preceding the event giving rise to liability, or (b) one hundred Euros (€100).

In no event will we be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost data, or business interruption, even if advised of the possibility of such damages.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from (a) your misuse of the Service, (b) your violation of these Terms, or (c) your violation of any law or the rights of any third party.

13. Termination

You may terminate your Subscription at any time. We may suspend or terminate your access if you materially breach these Terms, engage in fraudulent activity, or fail to pay fees when due.

Upon termination, your right to use the Service ends immediately. We will delete your Customer Data within 30 days of termination unless legally required to retain it.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced by email or by a prominent notice in the Service at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

15. Governing law and jurisdiction

These Terms are governed by the laws of the Principality of Andorra, without regard to conflict-of-laws principles. Any dispute arising from these Terms or the Service will be submitted to the exclusive jurisdiction of the courts of Andorra la Vella, Andorra, except where mandatory consumer protection laws apply.

16. Contact

For any question about these Terms, contact us at info@aktisandorra.com.